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Customer Care

Shipping Information

Here's what to expect after placing an order with KTLLUXEHAIR.

Processing

Orders are prepared as quickly as possible after they are placed.

Processing times can vary based on product availability, order volume, and whether an item is made to order or customized.

Delivery

Shipping costs are calculated at checkout before you complete your purchase.

Once an order ships, delivery timing depends on the shipping method selected and the carrier handling the package.

Tracking

When tracking is available, shipment details are shared after the order has been fulfilled.

If you need an update on your shipment, contact the team and include your order information.